With the holiday season coming up, online shopping websites like Amazon and eBay are going to be seeing a lot of traffic. Amazon’s Black Friday shopping deals draw in a huge amount of customers, and especially with the ongoing pandemic affecting in-person shopping, the storefront is going to get a lot of visitors in the coming days.
That makes it all the more frustrating when technical issues get in the way of important online services. Today, Amazon experienced a pretty wide outage to many of its Amazon Web Services and apps, including Roku, Ring, and even some Adobe products.
Amazon hasn’t actually experienced a major outage in quite some time. The last time that Amazon experienced an outage on the same scale was back in 2017, which affected huge number of residents in the Eastern US. Today’s came to attention earlier in the day when customers started to notice issues with products like their Amazon Roku devices. Shortly after reports began pouring in, Amazon’s AWS Service released an official statement addressing the ongoing outage.
The initial notice on Amazon’s AWS Health Dashboard said, “We continue to work towards recovery of the issue affecting the Kinesis Data Streams API in the US-EAST-1 Region.” Thankfully, at the time of writing, the AWS Health Dashboard has a more positive message on display. The new notice reads, “We have now fully mitigated the impact to the subsystem within Kinesis that is responsible for the processing of incoming requests and are no longer seeing increased error rates or latencies.” While huge website outages can be frustrating, companies usually do their best to get their services back up and running to full capacity as soon as possible.
Unfortunately, at the time of writing this piece, Amazon’s AWS Service is still not totally back to normal. While the outages have been mitigated, Amazon seems to be taking time to “relax request throttles” on its various services. Still, Amazon’s AWS Health Board confirms that over the next few hours customers should see things returning to normal across Amazon’s various apps that have been affected. Notably, the areas most affected are Virginia, and previously much of the Eastern United States, as with the previous outage back in 2017.
At the very least, it seems that the affected services should be back to normal by Thanksgiving. Though Amazon’s main storefront was not severely affected, plenty of the apps associated with the company were. Hopefully, this issue is sorted out completely in the coming days, as another major outage could possibly affect those customers doing their Christmas shopping through Amazon’s online storefront.
Source: Amazon’s Web Service Health Dashboard
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