In a confusing turn of events reminiscent of the disorientation surrounding the PS5 pre-order sales, the Xbox Series X/S sales faced their own lack of clarity today when preorders started. The Xbox Series X sales have proved to be very confusing for multiple would-be buyers, and one reason is that some people are simply getting two different console generations mixed up.
Tons of people went online today to try and pre-order their own Xbox Series X, but many people came away disappointed both with the overwhelmingly high demand and with technical glitches on overloaded websites. Many people were already aware of the fact that the Xbox Series X/S pre-orders would be in short supply, but some people were simply not prepared for how fast the console could and did sell out on various retailers’ websites.
Interestingly, it would appear to be the case that some of those people who thought they got the Xbox Series X actually got an entirely different console: the Xbox One X, named similarly to the Xbox Series X but of an earlier generation. One Amazon Associate took to Twitter to point out that today, the Xbox One X sales rank jumped over 700%, which to many people just can’t be a coincidence. It looks like a bunch of people got confused in the rush to get a pre-order and didn’t double-check the name of the console.
As the Amazon Associate @AndrewAlerts points out, Xbox is in a bit of a corner when it comes to console names, which in part fueled the confusion many people felt today or will feel later when they’re shipped an old console. The order goes Xbox, Xbox 360, Xbox One, Xbox One X, and then Xbox Series X/S. Andrew Alerts claims that the “Xbox 2/Two” is not going to happen at this point, since to an uninformed buyer, seeing the PlayStation 5 next to an Xbox 2/Two would lead to more people buying the PlayStation since it has a higher number, and there’s the illusion of being more up-to-date.
The OP opines that it would have been better if Microsoft had left “X” behind entirely and stuck to a completely new name for the upcoming console, so that this confusion could be avoided entirely, as one can see over the general population’s confusion over the Wii U vs the Wii.
Despite the confusion over both the Xbox Series X/S and the PS5 pre-orders, all three consoles sold out, so Microsoft and Sony’s marketing teams can be congratulated, at least. Still, it’s possible that once the pre-orders start arriving, Microsoft will see an increase in Xbox One X returns.
The Xbox Series X and Series S release November 10.
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