It’s not just you — Slack is down around the world [Update: Back up]

Slack was down for a few hours, but the issue has been resolved.

What you need to know

• Users across the world are unable to connect to Slack right now.
• Slack’s status dashboard shows the problem originated around 7:30 pm ET.
• The company is now trying to fix the issue, but there’s no timeline on when it will be resolved.

Update: Slack fixed the issue, and the service is back to normal.

Original story follows:

Slack is down right now, with users from all around the globe unable to connect to the service. The problem originated at around 7:30pm ET on May 12, and isn’t limited to one region. I’m not able to log in to the service from India, with Slack returning a 503 error (service unavailable).

Slack’s status dashboard details the outage: “Users are unable to connect to Slack. We are investigating and will provide an update shortly.” The company posted an update that some users may be able to connect to the service, but that it is still investigating the issue:

Some customers may be seeing improvements, but we’re still investigating the connectivity issues. We’ll be back in 30 minutes with another update. Thank you for bearing with us.

Slack also took to Twitter to state that it is working on a fix:

Users are unable to connect to Slack. We are investigating and will provide an update shortly. https://t.co/AALbQGsDHq

— Slack Status (@SlackStatus) May 13, 2020

There isn’t a timeline as to when the issue will be fixed:

We don’t have a super solid timeline at the moment. We’re taking a look and hope to be back up shortly!

— Slack (@SlackHQ) May 13, 2020

For the time being, you’ll have to switch to email or use another mode of communication for remote work.