Steam Won’t Count Download Hours for Microsoft Flight Simulator Refunds

Releasing recently for PC, Microsoft Flight Simulator has been noted by many as one of the largest games in recent memory. Using data from Bing maps to authentically recreate real-life landmarks and airports, the simulator packs a major blow to any player’s hard drive, with the game currently sitting at over a 120 GB download.

While this isn’t too much of a frustration seen as the experience Microsoft Flight Simulator offers has been hailed as one of the best you can find on PC this year, it has brought up a very unique issue that’s been a concern for Steam players. As many will know, the digital storefront’s refund policy allows users to return a game if it’s been played for fewer than two hours, with the in-store clock notifying the player if they are or aren’t in that threshold.

RELATED: Microsoft Flight Simulator: How to Find Your Real-World House

The problem is that Microsoft Flight Simulator actually installs onto the user’s hard drive in-game, meaning the player’s Steam clock will rack up hours even if that time is spent waiting for the hefty file to install. They could easily go well past the two-hour mark before being able to jump into the game, just to found out that it doesn’t run in a playable state after the Steam refund timer has expired. Luckily, however, it seems that this very unique problem hasn’t gone over the heads of Valve, which is actively working on a solution to the issue.

Speaking to PC Gamer, Valve’s VP of Marketing Doug Lombardi revealed that “the time it takes your machine to download the additional content will not be counted against the Steam Refund Policy,” hopefully putting those interested in purchasing the game at ease. He allegedly also told the publication that Valve is “working with Microsoft to see if we can improve the download experience,” likely meaning that a more firm refund policy – or install method – will be added to the game’s Steam release in the near future.

As for the game itself, Microsoft Flight Simulator is currently enjoying the most success in the franchise’s storied history, tying with Half-Life Alyx for the best-rated PC game of the year on Metacritic. The title’s been regarded by many as the first true look at next-generation gaming, with its advanced technology allowing players to explore jaw-droppingly realistic renditions of several real-world locations. It won’t be locked purely to PC for very long either, with Microsoft promising that an Xbox One port of the popular PC game will follow at a later date.

Microsoft Flight Simulator is out now on PC, with an Xbox One version currently in development.

MORE: Microsoft Flight Simulator: How to Use Drone

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