Blizzard celebrate “incredible decrease” in toxic chat

In a new virtual ‘fireside chat’, Blizzard head honcho J. Allen Brack has given an update on the success of their anti-toxicity systems. They’ve been using machine learning to help combat abusive chat and bad behaviour in Overwatch and Heroes Of The Storm for a while, and recently brought the system to World Of Warcraft’s public channels. It sounds like a success there too. Brack also announced that the next BlizzCon, which is online-only, will be free for everyone to watch.

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