The new console generation is finally here, with the latest next-gen consoles now arriving at players’ homes. The Xbox Series X and Series S have set a launch record for Microsoft, but not everything is going well.
Some players are having problems with their Xbox Series X consoles in the form of an unexpected shutdown. The shutdown happens at various times, but most often when a player is loading up a game. Typically, the console begins to load up a game or gets a little ways into the game, then shuts down completely. As of this article, Microsoft has not come forward with any sort of universal fix.
A few common traits seem to link these crashes, although not so many as to point to a definite cause. Specifically, it seems to be certain games that cause the console to crash. Titles like Assassin’s Creed Valhalla and the latest Call of Duty are common culprits, crashing the whole system. This is especially problematic since these are some of the Xbox Series X’s hottest launch titles. Players bought the console specifically to get their hands on these games as soon as possible, and if they don’t work, it’s not a ringing endorsement of the Series X.
This could be linked to the massive file size of the games. COD in particular has a file size so worryingly large it has been commented on multiple times. However, if this is the problem, it seems localized to next-gen titles. The Xbox Series X has little difficulty running older titles, loading them extremely quickly. At least one report has come in of the Xbox Series X loading The Witcher 3 so fast the game glitched out. Though solutions have been suggested in the complaint thread, the problem’s root remains unknown as of this article.
It’s entirely possible that the problem is a user-end one, whether intentionally inflicted or not. One suggestion involved cleaning dust and not running the console on a rug. Perhaps the vape smoke some players have blown into their Xbox Series X is a culprit, though this seems unlikely so far.
Alternatively, some Xbox Series X’s may have been damaged through transport. By far the most worrying option is the idea that something is fundamentally wrong with the hardware. The Xbox 360 and its red ring of death is not so far out of players’ minds that they have forgotten. Hopefully, Microsoft doesn’t run into a similar problem with another new Xbox launch.
Source: Microsoft Answers
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