It looks like a class-action lawsuit is being filed against Sony for DualSense controller drift on PlayStation 5. The notorious manufacturing defect has now struck Sony’s new flagship console PlayStation 5, and players are seeking legal action.
The issue refers to a frustrating problem with controller joysticks and in-game movement. At worst, controller drift causes character or menu motion even when the player is not interacting with the joystick. This is extremely noticeable and in many cases can make playing various games near impossible. The complexity of these devices has led to prominent examples of drift recently, like the Nintendo Joy-Cons lawsuits.
Now it seems that drift has started to appear consistently with the DualSense controller. Only a few months after launch, the law office of Chimicles Schwartz Kriner & Donaldson-Smith LLP has filed a lawsuit. In the past, the firm set up a site to gather experiences of PS5 users who have this issue with their devices. The law group also put forth a lawsuit for the aforementioned Nintendo Switch drift problem. The Joy-Con drift lawsuits met with some wins, so there is a chance for similar success with a DualSense lawsuit.
The office is filing a class-action lawsuit against the Sony Corporation of America, Inc. and Sony Interactive Entertainment LLC. According to the court filing, the case is on behalf of Lmarc Turner and a group of other plantiffs. Supposedly, there is a core defect with the DualSense that compromises the controller’s functionality. It also mentions the specific problems with drift, referencing unintended character or gameplay movement. Another key claim is that Sony fails to make this information known to customers before purchase. Even more problematic is how the firm asserts that Sony knew of the drift problem for months of pre-release testing.
With any brand new console, individual cases of glitches and manufacturing failures will occur. However, a class-action lawsuit implies that the drift problem is far more widespread than a random defect. The DualSense brought a lot of positive praise for the PS5 before its release. So it is concerning that only a few months later enough players are experiencing drift to a game-breaking degree. It is unlikely that PlayStation fans will want to have to replace a controller shortly after throwing down cash for the launch console.
That said, console is still incredibly hard to acquire with PS5 restocks selling out fast. Many of those who managed to get one over the past couple of months are probably having little issue with the DualSense. It is possible that the case only involves a small demographic of PlayStation 5 gamers. In any case, with drift tied to a core defect there is a chance that a class-action lawsuit yields some results.
Source: Screenrant
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