T-Mobile US expands emergency service commitment

T-Mobile US upped its emergency services focus, pledging to prioritise calls and introducing more ruggedised devices to its portfolio.

Its calls pledge was made as part of a government Wireless Priority Service (WPS) programme backed by the big-three and some rural US operators, which grants emergency services first dibs to mobile networks during crises.

T-Mobile committed to ensure emergency services communications are put ahead of other network traffic, as it expanded a focus on the sector which in 2020 saw it make a ten-year commitment to provide free service and 5G access to the sector.

It also added ruggedised devices to its Connecting Heroes programme [1], offering a 5G router from Sierra Wireless and a pair of CAT-branded phones from Bullitt Group.

In addition to the free service pledge, T-Mobile plans to increase paid options with a trio of unlimited 5G plans and a free Samsung 5G device for new customers.

[1] https://www.mobileworldlive.com/featured-content/top-three/t-mobile-fires-up-emergency-services-play

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