Home-based Apple call center workers in Columbia have expressed privacy concerns over plans to install AI-powered cameras in their homes, to monitor their performance. The same issue has arisen over Apple UK workers based in Albania.
Apple outsources some of its call center work around the world to Teleperformance, and employees say they are being pressured to sign a contract agreeing to the cameras, despite an Apple policy prohibiting it …
The post Apple call center workers fear AI-powered surveillance cameras in their homes appeared first on 9to5Mac.
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