Articles by Jennifer Locke

When it comes to getting a refund for a digital game on PS4 or PS5, your mileage may vary. Technically, you won’t be given a refund on a digital game that you’ve already downloaded or played unless the content is faulty. This is usually up to PlayStation Support’s discretion — and whether or not the game is riddled with bugs. Still, if you’ve purchased a game and find that you don’t want it, you have up to 14 days to request a refund. Here’s a quick way to learn how to refund a PS4 game and even a new PS5 release.

How to request a refund on a PS4 or PS5 game

Go to playstation.com/en-us/support/store/ps-store-refund-request/.
Click on Refund Chatbot that is highlighted on the page.

In the window that opens up, select Refund Request.

Select I’m Ready.

If you qualify for a refund after answering seven questions regarding what you’re looking to refund and the account which was charged, you’ll be redirected to an actual support agent.
Take note of the Support ID you are given….

Best answer: PlayStation Now is a subscription service that allows members to stream and download a rotating catalog of games on their PS4, PS5, and PC. There are currently over 800 games in PlayStation Now’s library.

Netflix for games: PlayStation Now 12-month subscription ($60 at Amazon)

PlayStation Now Games

PlayStation Now has a library of over 800 games, including some that released on PS2 and PS3. While most are labeled as having ongoing access, some rotate out every few months. Highlights include games like Bloodborne, The Last of Us, Resident Evil 7, Fallout 4, Red Dead Redemption, Dishonored 2, Horizon Zero Dawn, and a lot more.

If you choose not to renew your subscription and let your membership expire, you will lose access to these games until you purchase a subscription again.

PlayStation Now Streaming and downloading

Out of its 800 games, only around 300 can be directly downloaded onto PS4 or PS5. Because you’re not reliant on internet speeds and other factors, dow…

I think this will be my new main headset going forward on PS5 and PC.

Razer is well accustomed to making headsets at this point. The company develops a slew of gaming peripherals for console and PC, with its audio devices being standout accessories. I’ve had a few different variations of the Razer Kraken over the years, and even wrote our Razer Kraken X review (spoiler, it’s a fantastic budget headset), but I haven’t been able to try any of Razer’s wireless options until today. The BlackShark V2 Pro definitely lives up to its $180 price tag.

Because the PS5 just launched, I decided to primarily test these out on that console. Though it’s clearly more geared towards PC users, the BlackShark V2 Pro handles PS5 audio just fine, and I’d even say probably as good as Sony’s own Pulse 3D wireless headset.

At a glance

Razer BlackShark V2 Pro

…

If you missed out on getting a PS5 from Best Buy earlier, here’s your second chance of the day.

What you need to know

Walmart will have the PS5 in-stock starting at 3pm ET / 12pm PT.
Sales of the PS5 will be online-only, you cannot purchase one in-store.
Walmart told The Verge that shipments will arrive after December 25, so don’t expect to get yours in time for the holiday.

PS5 restock seems to be the theme of the day. After Best Buy quickly sold out of the PS5 this morning, it looks like Walmart has stock going live at 3pm ET / 12pm PT. The company made it clear that should you purchase a console today, you will not receive it in time for Christmas. Any PS5 available for shipping will arrive after December 25th.

Next-gen

PlayStation 5

$499 at Walmart
$399 at Walmart (Digital Edition)

Get it fast while it’s in-stock

Following shortly after Best Buy stocked up on the PS5, Walmart will have more in-stock at 3pm ET. Have your wallet ready because as we’ve seen before, the…

PlayStation is notoriously bad at customer support when it comes to refund requests, so you’ll need to be patient.

Cyberpunk 2077 runs like garbage on PS4 and Xbox One. There’s just no other way to say it. Our own Cyberpunk 2077 review mentions the persistent bugs that still plague the game on PS5 through backward compatibility. If you’re looking to refund Cyberpunk 2077 after buying it on PS4 digitally, you should contact PlayStation.

While CD Projekt RED has acknowledged the problems and stated that everyone can request a refund on PS4, PlayStation Support hasn’t always been helpful to customers in the past. Should you have any issues, CD Projekt RED says to contact the studio at helpmerefund@cdprojektred.com where you will have until Dec. 21, 2020 to request a refund on your game. If you purchased a physical copy, you should try to request a refund from the retailer you purchased it from.

How to request a refund on Cyberpunk 2077 for PS4 and PS5

Go to playstation.com/en-us/su…

When it comes to getting a refund for a digital game on PS4 or PS5, your mileage may vary. Technically, you won’t be given a refund on a digital game that you’ve already downloaded or played unless the content is faulty. This is usually up to PlayStation Support’s discretion — and whether or not the game is riddled with bugs. Still, if you’ve purchased a game and find that you don’t want it, you have up to 14 days to request a refund.

How to request a refund on a PS4 or PS5 game

Go to playstation.com/en-us/support/store/ps-store-refund-request/.
Click on Refund Chatbot that is highlighted on the page.

In the window that opens up, select Refund Request.

Select I’m Ready.

If you qualify for a refund after answering seven questions regarding what you’re looking to refund and the account which was charged, you’ll be redirected to an actual support agent.
Take note of the Support ID you are given.

Select Next.
Select Yes when asked if you’d like to speak to a live agent.

A…

Best answer: Google revealed that upon Stadia’s launch in 2019, it would be available in 14 markets, including the U.S., Canada, U.K., and parts of Europe first. The company hasn’t mentioned support for Asia, South America, India, or Africa yet, although Google may expand to more markets in the future.

Stream to your TV: Chromecast with Google TV ($50 at Best Buy)
Start playing with Stadia: Stadia Premiere Edition ($100 at Best Buy)

What’s the full list of countries where Stadia is available?

Google Stadia has a limited number of initial markets that it’s available in. More may be added in the future as Stadia grows and Google builds out its infrastructure, and we’ll update this list as that happens.

The full list of countries that Stadia is currently available in includes:

U.S.A., including Alaska and Puerto Rico (Stadia is not available in Hawaii or Guam)
U.K.
Canada
France
Italy
Germany
Spain
Sweeden
Denmark
Norway
Finland
Belgium
Ireland
Netherlands

Why just the U.S., C…

Best answer: Sony has stated that 99% of PS4 games will be backward compatible on PS5. Only a very tiny handful of PS4 games are not playable on PS5.

The best of the best: God of War (From $20 at Amazon)
Nearly limitless choices: PlayStation Store Gift Card (From $10 at Amazon)
Hard to find: PlayStation 5 (From $500 at Amazon)

PS5 backward compatibility What is backward compatibility?

Backward compatibility is a process that allows older legacy content to be supported on newer systems. On Xbox and PlayStation, this means that you can pop in a disc originally intended and developed for an older generation console and play it on a newer model, like using an Xbox 360 game in an Xbox One — thanks to an emulation process in Xbox’s case.

Will every PS4 game be backward compatible on PS5?

Jim Ryan, President, and CEO of Sony Interactive Entertainment told the Washington Post the PS5 will be backward compatible with 99% of PS4 titles.

Only the following nine PS4 games won’t be back…

The global pandemic has forced developers to adapt their work pipelines and finish games from home. This has led to multiple delays.

This year began with a slew of high-profile game delays, most notably Cyberpunk 2077 and the Final Fantasy 7 Remake, but then COVID-19 struck and and threw the games industry through a loop. We’ve compiled a list of every game that’s been delayed into 2020 and beyond. Some of these games have been delayed indefinitely while others have release windows or a final release date.

We’ll continually update this list as more games are delayed.

The Ascent
CrossfireX
Cyberpunk 2077
Deathloop
Dying Light 2
Far Cry 6
Halo Infinite
Kena: Bridge of Spirits
No More Heroes 3
Outriders
Psychonauts 2
Rainbow Six Quarantine
Skull & Bones
Vampire: The Masquerade – Bloodlines 2

Games delayed in 2020

The Ascent

This isometric action-RPG was supposed to be a launch title for Xbox Series X and Xbox Series S, but it was pushed back until 2021. The good…

Black Friday is a weird time of year that we all love to complain about and then spend money on anyway. It’s hard to pass up a great deal knowing how much money you’re saving. While there are a ton of spectacular deals and savings on PS5 games and accessories for Black Friday, these are just a few that we think every PS5 owner should get.

PlayStation Plus 12-month | Starting at $30

$30 at CDKeys
$45 at Amazon
$45 at GameStop

Every single PS5 owner should have PlayStation Plus, and you cannot beat 50% off. PS Plus offers a host of premium benefits like online multiplayer and cloud storage, but best of all it includes two free games every month and access to the PS Plus Collection.

Turtle Beach Stealth 600 Wireless Gen 2 | Starting at $90

$90 at Amazon
$90 at Best Buy

If you’re looking for a headset compatible with PS5 that won’t cost you a fortune, this is it. Turtle Beach is one of the most trusted names when it comes to headsets, and its Stealth 600 Gen 2 is the pe…